Refund Policy

Paid plans start with a 7-day free trial. You aren't charged if you cancel before the trial ends.

If you're not happy, ask for a refund within 14 days of your first payment, monthly or yearly, and you'll get it in full.

Later renewals aren't refunded or prorated: when you cancel, your plan runs to the end of the period already paid, and you won't be charged again. If we bill you by mistake, or a fault on our side stops the service from working, we refund the affected amount.

Email support@shortlistedaeo.com from your account's email address with your workspace name. Paddle, our merchant of record, issues the refund to the original payment method; how long it takes to appear depends on your bank. You can also contact Paddle directly about a payment; its buyer terms (opens another site) apply.